• Shipping Policy


    At CityMode.shop, we're committed to delivering your summer-ready beachwear with the same care you'd take packing for a coastal getaway. Our shipping policy balances island-time relaxation with reliable delivery schedules, ensuring your tropical wardrobe arrives when you need it most.


    Processing Time

    All orders undergo quality inspection and sand-resistant packaging within 4–7 business days. During peak beach season (May-August), processing may extend to 10 business days as we hand-check each linen shirt and woven sandal. You'll receive shipment confirmation with tracking details once your package catches the next wave out of our warehouse.


    Shipping Time

    Domestic orders typically arrive within 10–18 business days via standard shipping - we account for potential coastal weather delays. International shipments to beach destinations require 14–28 business days, including customs clearance for your tropical essentials. Remote island deliveries may experience additional 3–5 day delays due to limited ferry schedules.

    We ship to: United States, Caribbean islands, Australia, Mediterranean Europe, and other coastal destinations. Complete list available at checkout.


    Shipping Costs

    Our shipping fees are structured as follows:

    Standard Shipping
    Order Total: US$0 - US$60
    A standard shipping fee of US$10 will be applied.
    Order Total: Above US$60
    Standard shipping is free for orders over US$60.

    Expedited Shipping
    Order Total: US$0 - US$100
    An expedited shipping fee of US$20 will be applied.
    Order Total: Above US$100
    Expedited shipping is free for orders over US$100.


    Expedited Delivery

    Beach Emergency Service

    When your vacation starts tomorrow and your swim trunks didn't make the suitcase, our expedited service uses coastal express carriers to deliver within 5–8 business days domestically. International beach resorts receive priority clearance for 7–12 business day delivery.

    Restrictions Apply

    Expedited shipping unavailable for: (1) Custom monogrammed items (2) Oversized beach umbrellas (3) Remote atolls without regular air service. During hurricane season (June-November), expedited service to Caribbean destinations may be suspended.


    International Shipping & Customs

    Tropical nations may assess duties on imported beachwear - these "paradise taxes" are your responsibility. Unpaid customs fees causing returns will incur a US$25 reprocessing charge, as we must specially treat saltwater-exposed packaging.


    Island Delivery Notes

    We cannot deliver to: (1) Unmapped sandbars (2) Houseboats without permanent mooring (3) Beach huts accessible only at low tide. For yacht deliveries, please provide marina details and slip number.


    Order Tracking

    Your tracking email includes a "Beach Forecast" delivery estimate accounting for tides and trade winds. International packages show "Clearing Customs - Imagine You're Already There" status until local processing completes.


    Returns

    Unworn beach items may be returned within 21 days of delivery. Sand in pockets or suntan oil stains void return eligibility. Swimwear must retain original hygienic liner for returns.


    Questions? Email our Beach Concierge: service@mail.citymode.shop